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Q.
What are your hours of operation?
A. Monday through Friday
9:00 AM to 6:00PM, & Saturday 9:00AM to Noon.
Q. What information do
you need to design a kitchen?
A. Just a very basic drawing
of your room. These measurements should include wall lengths
and heights, window sizes including any moldings, and the
measurement from the corner to the window center. Also it's
a good idea to check your appliance sizes and locations. Click here to download a Measure and Design Booklet!
Q. How long does it take
to design a kitchen?
A. An average kitchen
takes 30-40 minutes to design. However if a kitchen is large
or complicated the design process can take 2-4 hours. (This
is unusual).
Q. How are you different
from the large chain home improvement stores?
A. At Cabinet Surplus
we specialize in kitchen and bath only. We do not sell lumber
or wiring or lawn mowers. By specializing on one facet of
your home we are better able to concentrate our efforts
to the many details involved in kitchen design. Also, at
Cabinet Surplus, we have a very low employee turnaround,
our people tend to stay with us, assuring you that the person
you spoke with last month will still be here this month.
Lastly, and perhaps most important, we are owned and operated
by a partnership of 3 brothers, assuring that at least one
owner will always be on hand to make decisions or solve
problems should they occour.
Q. What do you stock?
A. We currently stock
four different lines of solid wood kitchen cabinets including oak, hickory, cherry, and maple. In addition we stock numerous styles of vanities, bathtubs,
showers, whirlpools, toilets, medicine cabinets, light bars,
faucets, and countertops. In addition to our large inventory,
we are able to order virtually any item related to kitchen
and bath.
Q. How long does it take
to order an item?
A. Ordered items generally
take 4-5 weeks to arrive.
Q. What is your return
policy?
A. In stock items may
be returned if they have not been installed, and if the
original packaging is present. Custom ordered items are
not returnable.
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